Payment Policy
At Monoara International LLC, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the payment methods we accept, how we protect your information, and what you can expect when making a purchase on our website.
Accepted Payment Methods
We currently accept payments through Stripe, a secure and trusted payment gateway. Stripe supports the following payment options:
Credit Cards (Visa, Mastercard, American Express, Discover, etc.)
Debit Cards
Digital Wallets (Apple Pay, Google Pay) [if applicable]
Currency
All transactions on our website are processed in USD (US Dollars). If you are purchasing from outside this currency zone, your payment provider may apply conversion fees. Please check with your bank or card issuer for details.
Payment Security
Your security is our top priority. We use Stripe, a PCI-DSS compliant payment processor, to ensure that your payment information is encrypted and protected. We do not store or have access to your full credit card details at any time.
Payment Process
When you place an order, you will be redirected to Stripe’s secure payment page to complete your transaction.
Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
If your payment fails, you will be prompted to try again or use an alternative payment method supported by Stripe.
Refunds and Cancellations
If you are eligible for a refund, the amount will be credited back to the original payment method used during the purchase. Refunds may take 7–15 business days to process, depending on your bank or card issuer and Stripe’s processing time.
For more details, please refer to our Return and Refund Policy.
Payment Issues
If you encounter any issues during the payment process, please contact us at:
Phone: +19283899126
Support Hours: Monday–Friday, 9 AM–5 PM MST]
We aim to respond to all payment-related inquiries within 1–2 business days.
Changes to This Policy
We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically. In the event of significant changes, we will notify you via email or a notice on our website.
Thank you for choosing Monoara International LLC. If you have any questions about our payment process, feel free to reach out to us.